My Cable Experience

On March 30, 2012, I closed on my townhome and began the wonderful world of having a mortgage and all joy and headaches that go along with owning your place. Once of those joys or headaches (depends on your cable company and representative you talk to) is setting up your cable and Internet access. I will spare you the details but decided to cut the cord and only subscribe to Time Warner’s high-speed Internet service (up to 50 down and up to 5 up). With this subscription plan I was bundled with their telephone service at the 1-year promotional price of $103.72 per month. Well my 1-year promotional price is about to expire so I decided to call Time Warner to cancel the telephone service and just subscribe to their high speed Internet service.

My eyes became wide open when I talked to a Time Warner representative that was kind enough to look into other options. Below is what was presented to me.

  1. Internet (50/5) and Basic Cable (channels 2-77) – $196.17 per month (with tax)
  2. Time Warner Digital Package (which consists of Internet (50/5) and Digital Cable for 12 months) – $179.27 per month (with tax)
  3. Time Warner Internet (50/5) – $118.18 per month (with tax)
  4. If I decide to get my own modem the monthly price for Internet (50/5) will be $113.95 per month (with tax). A few months ago I received a note with my cable bill informing me that I will be charged $3.95 per month to lease my cable modem. Hence, I will save $3.95 per month if I use my own cable modem.

I did some research and decided to purchase a Motorola SURFboard SB6141 DOCSIS 3.0 cable modem from BestBuy for $106.99.  Yes, I could of purchased the same modem from Amazon or NewEgg for a few dollars cheaper but I wanted this done today, I had the time, my local BestBuy had the modem, and my local BestBuy had just opened up.

After a quick run to BestBuy and purchasing the Motorola SURFboard SB6141 DOCSIS 3.0 cable modem the next challenge was calling Time Warner to setup my cable modem. I assumed this process would be straightforward but the problem I ran into was earlier that morning I turned in my telephone equipment to Time Warner. Somehow their system would not allow my cable modem to be registered on their network. Over 2 hours later and 4 transfers, the problem was resolved and I was up and running.

Fast-forward a month later. I am very pleased with my decision. I have ran multiple online speed tests from Speedtest.net, BandwidthPlace Speedtest , Broadband SpeedChecker, and Time Warner Speed Test. I ran those tests at different days and times and have a consistent upload and download speed of 50 down and 5 up. I only had to reboot the modem once but it has run rock solid (knock on wood). The only drawback to owning your cable modem is an Internet connection problem. Time Warner can easily blame the cable modem which can leave you without Internet access.

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